Employers can proactively foster a culture based on respect and promoting civility. Indeed, more and more employers establish are adopting workplace civility policies based to promote respectful behaviour among staff.
What is incivility?
Workplace civility refers to behavior that aligns with the accepted standards of respect within a particular environment. It is often detailed in codes of conduct and policy documents which set out an employer’s expectations for employee behaviour. Civility may include traits such as collaboration, politeness, courtesy, professionalism, discretion, and the ability to express disagreements with respect.
Conversely, incivility refers to impoliteness, rudeness, or a discourteous demeanor. Uncivil behaviors may manifest through the use of inappropriate language, shouting, or failing to treat others with common courtesy.
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